Customer-Facing Features – Online Booking, Catalogue, QR & Status
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0:00 Introduction
Namaste. Is video mein hum The Ray ke wo pages dekhenge jo aapke customers dekhte hain. Ye public demo dummy data par based hai. The Ray sirf staff ke liye nahi hai. Customer ke liye bhi alag pages hain: booking, catalogue, QR se order, self check in aur repair ka status. Inke liye customer ko na login chahiye na app download.
0:24 Public salon booking page
Pehle Salon ka online booking page. Ye link salon apne WhatsApp ya Instagram par daalta hai. Customer ko upar agle saat din milte hain. Ek din chunta hai aur neeche khali time ke slot dikhte hain, jo salon ke kaam ke ghante aur pehle se hui booking ke hisaab se apne aap bante hain. Kyun? Kyunki customer raat ko bhi khud booking kar leta hai, aur salon ko phone nahi uthana padta.
0:51 Booking appears for the owner
Slot chunte hain, aur naam, phone aur kaunsi service, ye likhte hain. Confirm booking dabate hi appointment ban gayi. Ab hum salon ke owner ki taraf dekhte hain. Dekhiye, ye nayi booking Appointments mein aa gayi hai, customer ke naam ke saath. Kyun? Kyunki customer aur dukaan ke beech ka pura kaam apne aap chalta hai.
1:17 Public clinic booking page
Aisa hi Clinic ka booking page. Patient apne doctor ke naam, degree aur photo ke saath booking page dekhta hai, aur khali slot chun leta hai. Kyun? Kyunki clinic ka reception subah se shaam tak phone par busy rehta hai, aur booking link us bojh ko kam kar deta hai.
1:32 Grocery online catalogue
Ab Grocery ka catalogue. Ye dukaan ka online menu hai. Upar banner: Free home delivery paanch sau se upar. Search, categories, aur har item par Add. Customer do items jodta hai, aur neeche total ke saath Checkout. Kyun? Kyunki customer ghar se hi order de sakta hai, aur dukaan ko phone par list likhni nahi padti.
1:58 Catalogue order to owner and bill
Checkout par customer apna naam, mobile aur delivery ka address likhta hai, aur Send order dabata hai. Ab wapas dukaan ke owner ki taraf: Catalog orders mein ye order Pending mein aa gaya, items, quantity aur total ke saath. Owner ek tap mein Accept and bill dabata hai, aur bill ban jata hai. Kyun? Kyunki online order aur counter bill ek hi jagah ka hisaab hote hain.
2:21 Restaurant online catalogue
Restaurant ka catalogue bhi wahi hai. Menu ki dishes category ke hisaab se, aur order online. Restaurant apna menu ka link Instagram par ya WhatsApp par daal sakta hai. Aur menu ka P D F, jiski har dish ek link hai, isi se bandta hai. Kyun? Kyunki delivery aur takeaway ke orders seedha aapke apne app mein aate hain, kisi aggregator ka commission kaate bina.
2:44 Restaurant QR table ordering
Aur Restaurant ka QR ordering page. Har table par ek QR chipka hota hai. Guest apne phone se scan karta hai, menu dekhta hai, dishes chunta hai aur order bhejta hai. Order seedha us table ke naam se kitchen tak jaata hai. Kyun? Kyunki waiter ka intezar nahi karna padta, aur rush mein bhi order jaldi milta hai.
3:05 Gym self check-in kiosk
Gym ka self check in kiosk. Entrance par ek tablet ya phone, jisme sirf ek keypad. Member apna mobile number dabata hai aur Check In. Hum ek member ka number dabate hain. Dekhiye, check in ho gaya aur uski membership ki halat bhi dikh gayi. Kyun? Kyunki reception par line nahi lagti, aur jiski membership khatam ho gayi hai use turant pata chal jata hai.
3:33 Repair job-status page
Repair ka job status page. Jab customer apna phone ya A C repair ke liye deta hai, use ek link milta hai. Usse kholkar wo dekh sakta hai ki uska device kis stage par hai: received, in progress ya ready. Login ki zaroorat nahi. Kyun? Kyunki baar baar phone karke poochna dono ke liye pareshani hai, aur ye link usse bacha leta hai.
3:56 Customer khata statement
Aur grocery ka customer khata statement. Customer ko apna udhaar ka hisaab is link par dikhta hai: kitna baaki hai, kaunse bill se, aur sidha U P I se Pay now ka button. Kyun? Kyunki jab customer khud apna hisaab dekhta hai aur ek tap mein chuka sakta hai, to vasooli asaan ho jaati hai aur bahes kam. Aaj humne wo pages dekhe jo aapke customer dekhte hain: salon aur clinic ki online booking, grocery aur restaurant ka catalogue, table ka QR ordering, gym ka self check in, repair ka job status, aur udhaar ka khata statement. Ye sab staff ke kaam ko badhate nahi, kam karte hain, kyunki customer khud kaam kar leta hai. Ek practical baat: apna booking ya catalogue ka link Instagram bio aur WhatsApp status par zaroor lagao. Wahi aapki dukaan ka 24 ghante khula darwaza hai.
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